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New integration unlocks powerful Weave features to improve client experiences
Weave (NYSE:WEAV), a leading all-in-one customer experience software platform for small and medium-sized healthcare businesses, today announced an integration with Neo, a leading cloud-based veterinary practice management software. This integration allows veterinarians to better manage their business through automation and optimization of tasks by unlocking the following Weave features:
Appointment Reminders and Confirmation Writebacks: Weave sends automated appointment reminders to clients to help keep schedules full and writes back their confirmation status in both systems.
Automated Data Sync: Keeps client contact and appointment information current in Weave with regular updates from the Neo database.
Phones and Call Pop: Displays the client's profile when they call into the practice, enabling staff to know more about clients when they call and deliver more personalized communications.
Vaccination Reminders: Automated text reminders help clients keep their pet's vaccinations up-to-date.
Reviews: Weave Reviews makes it easy for an office to collect and monitor reviews on Google and Facebook.
Missed-call Text: Never miss an opportunity with missed-call text messages whether you're away or busy with another client.
Text Writebacks: Vet Text Writebacks will enable office staff to easily transfer a text message to the PMS so that no important information in their care is lost and proper care is given with the doctors.
Posted In: WEAV
