Sprinklr Works To Unlock The True Promise Of AI With Digital Twins

Author: Benzinga Newsdesk | May 07, 2024 08:14am

Digital Twins aspire to radically increase enterprises' capacity to get work done and provide exceptional customer experiences

• Sprinklr Digital Twins are the AI version of your brand, your teams, and your employees
• Sprinklr Digital Twins have access to the same systems and curated information with proprietary guardrails to complete tasks like employees
• Sprinklr Digital Twin technology helps unlock the power, potential, and promise of AI and is designed with privacy and governance for enterprises in mind

Sprinklr (NYSE:CXM), the unified customer experience management (Unified-CXM) platform for modern enterprises, today announced the launch of Sprinklr Digital Twin – a new AI technology that goes far beyond traditional conversational AI chat bots. Sprinklr Digital Twin, powered by Sprinklr AI+, is designed to enable companies to build and deploy autonomous and intelligent AI applications that can mirror and enhance the capabilities of customer-facing teams. A Sprinklr Digital Twin doesn't just power conversations, it can make decisions, plan actions, design workflows, and execute tasks at scale with speed and efficiency.

Sprinklr Digital Twin technology helps unlock the power, potential, and promise of AI and is designed with privacy and governance in mind. Every enterprise is looking for the power to do more with less, the potential to innovate with generative AI, and ways to deliver on the promise of AI for exceptional customer experiences.

"The ultimate promise of AI for customer experience is unlimited digital capacity across the front office. We believe that Sprinklr Digital Twin technology will help increase an enterprise's digital capacity to get work done," said Sprinklr Founder and CEO, Ragy Thomas. "With the Sprinklr Unified-CXM platform, access to the world's unstructured data that is publicly available, and proprietary AI combined with industry-leading generative AI capabilities, we believe that we are uniquely positioned to help our customers realize the true promise of AI. We want to help every customer unlock the transformative value of speed, innovation, and cost savings with AI."

Posted In: CXM