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Proximus Revamps Customer Service Operations Platform in Collaboration With Infosys

Author: Charles Gross | April 17, 2024 06:03am

Infosys ((NSE, BSE, NYSE:INFY), a global leader in next-generation digital services and consulting, today announced a successful collaboration with Proximus, Belgium’s leading digital services and communications solutions provider, on the ServiceNow platform. Infosys helped Proximus to standardize its existing processes on the ServiceNow platform and transform its customer service management (CSM) operations

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