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Twilio Launches Unified Profiles And Agent Copilot

Author: Benzinga Newsdesk | March 27, 2024 09:12am

By embedding data provided by Twilio Segment's ‘Golden' Customer Profiles in Flex, employees have deeper insights into customer behaviors and preferences, enabling more tailored interactions

This marks the first of three launches in 2024 where Twilio will natively embed Segment into Twilio's Communication products

Posted In: TWLO


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