TaskGPT Launches in Zendesk Marketplace
Author: Benzinga Newsdesk | January 25, 2024 10:09am
TaskGPT is a powerful suite of products developed by TaskUs and fueled by Generative AI and Large Language Models. Through the integration, clients using Zendesk can easily configure their solutions to deliver Generative AI-fueled responses to simple or process-oriented customer service questions, increasing their efficiency and customer satisfaction scores. Each response is accompanied by a confidence score, indicating its reliability empowering front-line staff with the flexibility to customize the selected response according to ongoing customer interactions, ensuring conversations flow seamlessly.
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